Know Before You Go
& Other Resources

FAQs

REGISTRATION

Click here to be directed to the Professional Registration Page 

If you require an invoice for multiple tickets, please contact pro@saseconnect.org

Late registration starts on 9/25 and will remain open until we run out of tickets. Please contact us at pro@saseconnect.org if you are unable to register.

Contact pro@saseconnect.org for more information regarding the discount or to purchase any quantity of registrations in bulk.

The SASE PRO Conference and Convention Cancellation Refund Policy is as follows:

NO CREDIT CARD PROCESSING FEES ARE REFUNDABLE.

Registrations canceled on or before 9/12/24 are refundable but subject to a $75 administrative fee. Registrants canceling on or after 9/13/24 will not receive a refund. The refund and cancellation policy will not be waived.

Registration fees may be transferred to another individual; a written request must be sent to pro@saseconnect.org prior to 7 days of the start of the conference. The request must be from the registrant and contain the full name, email and phone number of the person to whom the registration is to be transferred. Requests received after this time cannot be completed. If a registration code has been used for a canceled registration, the organization or company distributing the code will be credited with an additional use. A monetary refund will not be issued for registrations paid using a code.

Refunds for additional purchases and/or tours are subject to the cancelation and refund policies of the 3rd party vendors/businesses. In the event SASE must cancel the conference due to unforeseen circumstances, SASE will refund the original ticket price. The refund and cancellation policy will not be waived. SASE does not assume responsibility for any additional costs, charges, or expenses; to include, charges made for travel and lodging. 

Please email pro@saseconnect.org and include a detailed description of the problem and any relevant screenshots. 

GENERAL INFORMATION

Boston Convention and Exhibition Center (BCEC)

415 Summer Street

Boston, MA 02210

All attendees can use a photo ID to pick up their badge at registration. The hours for the Registration are available on the conference app. Attendees will be able to pick up their badges as early as 4:30pm on Wednesday Oct 9 at the main entrance of the BCEC.

While the SASE Professional Conference is a professional workshop and networking event, we also want attendees to be comfortable and ready to engage. Business casual / smart casual attire is requested (i.e. polos and jeans are ok).
We are encouraging attendees to dress in cultural attire for the Wednesday night opening ceremony to celebrate our rich heritage.

Yes! In addition to tables and chairs scattered throughout the lobby, Room 158 will be available for you to rest and relax. There's also a very nice public park just outside the southeast of the BCEC called The Lawn on D

Yes - the BCEC provides free wifi.

You will need your photo ID along with your smiling face.

Registrants may access the mobile app to select specific sessions. See top of page for a link to downloading the mobile app and instructions. Unfortunately, a web app is not available at this time.

HOTEL & TRANSPORTATION

Boston Logan airport is less than 4 miles away from the BCEC and area hotels. Depending on traffic, ground transportation could take anywhere from 10 to 30 minutes.

The MBTA has a free Silver Line shuttle from Boston Logan airport to the BCEC and nearby hotels. Use this bus locator link (scroll to the very bottom to see the MBTA Silver Line) to see exactly when the next bus is arriving to your terminal.
Otherwise, you can take a taxi or ride share service.

We do not recommend renting a car for your stay in Boston. However, if you are driving in, parking is available at the BCEC for $25/day.
You can find more information about parking on BCEC's website here.

Yes. There are a limited number of rooms available.  

Westin: 

https://book.passkey.com/event/50831819/owner/28588/home

Omni: 

https://bookings.omnihotels.com/event/boston-seaport/sase-annual-meeting

HEALTH & SAFETY

There are no formal health protocols for the conference. Optional masks will be available at check-in.

OTHER

See above answer to “What is the refund policy?”

Kindly refrain from taking videos in the workshops to ensure we maintain a psychologically safe environment for everyone. Photos should be acceptable unless a presenter specifically requests otherwise.

The building is ADA friendly.

No.